Tel 01454 631289

HOW DO I ORDER?   

Ordering from us really couldn't be easier.  Just email us your artwork!  No confusing instructions to navigate here.  Pdf is best but if its too big we recommend using We Transfer or Drop Box.

 

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IS THERE VAT ON MY FLYERS?

There is no VAT on your Flyers unless:

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• They are going to be used as a ticket

• They have a redeemable value

• They include a calendar

• There is a write on area for customer data e.g.. Signature, email address etc or a blank area greater than 25%

 

If you're not sure then give us a call.

Or you can read the VAT Liability of Printed Matter.

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WHY DO YOU ASK FOR MONEY UP FRONT?

This is very normal in the print industry.  Mainly due to the fact that every printed item is uniquely customised to the particular requirements of the customer. One company's printed forms or literature is of no use to anyone but that company.  Also we can keep costs down as we have no need for a credit control department to credit check customers or chase payment.  These savings we pass on to you.

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WHY DO I HAVE TO PAY FOR DELIVERY?

Someone has to pay the delivery charge! Sometimes companies hide the carrier costs in the product so it looks like delivery is free but the truth is, you'll always pay somewhere along the line.  We openly pass on the charge so you can see the real cost of the product and the carrier cost.  We only use a next day, signed for courier so we can tack your parcel and know when its been safely delivered.  You can of course avoid the delivery cost and collect your print from our offices!

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DO YOU HAVE TEMPLATES I CAN DOWNLOAD?

Yes! See here our Templates page.

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HOW DO I SET UP MY ARTWORK?

Please read our Setting Up Your Artwork page.

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WHAT IS THE DIFFERENCE BETWEEN LITHO AND DIGITAL PRINTING?

Please see our Litho v Digital page.

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WHY DO MY PRINTED COLOURS LOOK DIFFERENT TO WHAT I SEE ON THE SCREEN?

There are multiple reasons why!  The colours on your screen are made up of RGB light and not CMYK ink so don't give an accurate representation of how the colours in your job will print. There are literally millions more colour and shade variations for your screen to display than can be printed.  Also printed colour will vary depending on the type of paper it is printed on. Colours printed on coated paper will look quite different when printed on uncoated paper.  

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WHY DON'T MY COLOURS MATCH MY PREVIOUS JOB?

The same colour will appear different on different paper stock, for example if your previous job was printed on coated paper like silk or gloss and next its printed on uncoated paper, it will look different. There are also acceptable tolerances in the full colour litho print process meaning colours in reprints may appear different the second time around even on the same paper. So please bear in mind that although your job will be printed within these tolerances, the end results may appear slightly different to one another.

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WHAT IS LAMINATION? 

Good question!  There are two types of lamination we supply.

Encapsulation and Lamination

Encapsulation is the process of covering your print with a transparent, strong plastic wallet, which provides extra protection and durability. The wallet covers both sides of the printed sheet with plastic, which is passed through heat securing it in a sealed plastic border.

 

Lamination is the process of covering (but not encapsulating) paper or card with a thin layer of plastic. This is then trimmed to the edges enhancing the finished product.  There are several types of lamination, such as Gloss, Matt and Velvet Soft Touch.  

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